Shipping policy

Shipping Policy

Shipping Destinations

SomniSleep currently ships to customers in Canada and the United States.

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed.

You will receive a confirmation email once your order has been placed, followed by a shipping confirmation email with tracking information when your order has been dispatched.

Estimated Delivery Times

Canada: 7–15 business days
United States: 7–15 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, holidays, or other unforeseen circumstances.

Shipping Costs

We offer Free Shipping on all orders shipped to Canada and the United States.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email. Tracking information may take 24–72 hours to become active after shipment.

Delays

While we strive to deliver orders within the estimated timeframe, occasional delays outside of our control may occur. We appreciate your patience and understanding if this happens.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. SomniSleep is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order is lost during transit or arrives damaged, please contact us within 7 days of the expected delivery date at somnisleepofficial@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.