Frequently Asked Questions

Do you ship internationally?

Yes. SomniSleep ships to Canada, the United States, and selected international destinations. Shipping availability and rates are calculated at checkout based on your delivery address.

Do you ship to the United States?

Yes. We ship across the United States, including Washington and other states. Shipping options and estimated delivery times are displayed during checkout.

How long does shipping take?

Delivery times vary depending on your location and the product ordered. Estimated delivery times are shown during checkout and in your shipping confirmation email.

How can I track my order?

Once your order has been shipped, you'll receive a confirmation email with tracking information so you can monitor your delivery.

Can I return my order?

We want you to shop with confidence. If you experience an issue with your order, please contact us as soon as possible. Return eligibility is subject to our Refund Policy.

What payment methods do you accept?

We accept secure payments through Shopify's trusted checkout, including major credit and debit cards, as well as other payment methods available in your region.

Are your sleep masks suitable for side sleepers?

Many of our sleep masks are designed with soft materials, ergonomic shapes, and light-blocking features that provide comfort for side, back, and stomach sleepers. Please refer to the individual product description for specific features.

Do your sleep masks block out all light?

Our blackout sleep masks are designed to reduce light as much as possible for a more comfortable sleeping environment. The level of light blocking may vary depending on the product design and individual face shape.

Are your earplugs reusable?

Many of our silicone earplugs are reusable and easy to clean. Please refer to the product description for care instructions and product-specific details.

Are your travel pillows suitable for flights?

Yes. Our travel pillows are designed to provide neck support and comfort while travelling by airplane, train, bus, or car, as well as for office breaks and relaxation.

How can I contact SomniSleep?

If you have any questions about your order or our products, please contact us through our Contact page or email us at somnisleepofficial@gmail.com. We'll be happy to assist you.